Our Process

As a valued customer investing in your home, you have a right to expect a high level of performance and treatment from your contractor.  At B&M, we outline in advance our commitments to you.

• We schedule meetings at your convenience.

• We strive to be good listeners, so that we can understand your wants and needs and never force you into compromising.

• We will professionally plan the process from pre-construction to completion.

• We will carefully consider the scope of work that you want to have done and make alternate suggestions when appropriate.

• We will provide a realistic estimate and workable timetable.

• We will advise when applicable, where you could save dollars.

• We will always offer competitive labor and material prices.

• We will never pressure you – take your time, it’s always okay to think about it.

• We will provide a clear, coherent, and detailed contract.  No surprises.  No hidden fees.

• You can expect punctuality and responsibility from all of our craftsmen.

• We will pay attention to safety and security.

• All applicable work will be permitted and inspected when required by law.

• You are always encouraged to express your thoughts and concerns freely and openly throughout the remodeling process.

• We understand that every day we are in your home it is an inconvenience to you and we will do everything in our power to minimize that intrusion.

• We will clean up our construction mess each day and at the completion of the job, to make sure we are leaving your home as neat as it was prior to the work.

• If you ever have questions or concerns, you can contact Brian Sprueill, B&M’s owner, directly on his cell phone, evenings and weekends included.

• We will stand behind our work long after your remodeling project is complete.

• You can expect honesty and integrity at all times from our entire B&M team.